Support

Commissioning

What we need before a pressroom visit.

Email press@flexography.co.za with photos when you can. We reply from Meadowdale during weekday power windows.

Related: Anilox, Resources, Shipping.

Prefered practice is to include the press model and substrate in the first mail so we do not bounce questions back.

How support tickets move

Email press@flexography.co.za with the support leaf name in the subject. Attach a photo when you can. We reply from Meadowdale during weekday power windows. If the issue is commissioning, say whether journals are measured.

Related paths: Anilox, Resources, Shipping. Prefered practice is to include the press model and substrate in the first mail so we do not bounce questions back.

We sheduled visits around load-shedding when we can. Coastal plants should mention humidity. Inland plants should mention dust. Those two words change the care note we send.

Talk to the pressroom desk

press@flexography.co.za · Meadowdale Industrial, Germiston